Privacy Policy

At Eri's Choco, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully. By accessing or using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name
• Email address
• Mailing address
• Phone number
• Payment details (processed securely)

1.2 Non-Personal Information:

• IP address
• Browser type and version
• Device information
• Usage data (e.g., pages viewed, time spent on the website)

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders
• To communicate with you about your orders, inquiries, or promotional offers
• To improve our website, products, and services
• To comply with legal obligations
• To prevent fraudulent transactions and enhance security

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist with payment processing, shipping, marketing, or website analytics.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new owner.

4. Your Privacy Choices

• Access and Correction: You may request access to or correction of your personal information.
• Marketing Preferences: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails.
• Cookies: You can disable cookies through your browser settings, though this may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no data transmission or storage system is entirely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically.